The Federal Authority for Identity, Citizenship, Customs and Port Security has introduced "The Authority at Your Service" during GITEX ...

Dubai Chambers' event showcased trends in customer service excellence, focusing on AI and employee engagement strategies for the privat...

The Human Resources Development Fund has secured two prestigious EMEA Customer Service Awards for excellence in contact centre operatio...

Dubai Chambers reveals a 23.8% increase in mystery shopper reports, highlighting the private sector's commitment to customer service ex...

Sharjah Asset Management participated in Customer Service Week Asia 2024 in Singapore, aiming to elevate customer service standards thr...

Etihad Water and Electricity introduces 43 initiatives to streamline services, aiming to boost efficiency and customer satisfaction by ...

Saudi Arabia's General Authority of Civil Aviation (GACA) has been awarded two gold accolades at the annual Contact Center World confer...

Stellantis introduces FlexCare, a comprehensive vehicle protection program for Middle East drivers, offering extended warranty and main...

CRMI recognises 33 service organizations for exceptional customer service, with six earning the coveted CEMPRO certification for 2023....

ACT receives a Silver Stevie Award in the Customer Service Outsourcing Provider of the Year category, highlighting its commitment to ex...

Home Telecom acquires TalkTalk customers from Cuckoo Internet, ensuring seamless service transition and unchanged terms for users....

Angara, the online jeweler, clinches the 2023 Bizrate Circle of Excellence Award for outstanding customer service for the second consec...