Saudi Arabia: Two Holy Mosques Authority Leverages AI To Optimise Crowd Flow At Grand Mosque
The General Authority for the Care of the Grand Mosque and the Prophet’s Mosque is implementing advanced artificial intelligence (AI) technology at the Grand Mosque's gates. This technology uses sensor readers to monitor crowd numbers at main entrances, enhancing operational efficiency by tracking flows. It enables authorities to make informed decisions for effective crowd management and improved movement.
Smart cameras are employed to detect entry and exit movements, offering real-time monitoring of pilgrim flows. These cameras accurately identify congestion points, which helps in optimizing crowd distribution within the Grand Mosque. The system is particularly beneficial in managing the levels of the Mataf (circumambulation area) and Masa (area for Sa'i).

This dual system of sensors and cameras plays a crucial role in regulating movement and enhancing visitor safety, especially during peak hours. By providing accurate data for decision-making, it facilitates smoother entry and exit processes. The technology is used to precisely monitor these movements, thereby improving the efficiency of crowd management systems.
The authority has emphasized that this technology aids in developing methods for tracking human flows within the Grand Mosque and analyzing congestion. It provides essential support to relevant authorities working in the Grand Mosque to improve pilgrim grouping. Additionally, it optimizes operations by distributing roles and redirecting high densities to achieve optimal flow and organization.
This initiative is part of the authority's ongoing efforts to leverage technology to enhance services for pilgrims. By making decisions based on accurate data and comprehensive analysis of movement within the Grand Mosque, they aim to improve overall operations. This approach ensures that services are continually enhanced for those visiting these sacred sites.
The deployment of AI technology at the Grand Mosque represents a significant step towards improving operational efficiency and visitor experience. By utilizing advanced tools like sensor readers and smart cameras, authorities can better manage crowds and ensure safety during peak times.
With inputs from SPA