Samsung Steps Up With Support For UAE Customers Affected By Rainstorm

In the wake of a recent rainstorm that has impacted various regions across the UAE, Samsung Gulf Electronics has stepped forward with a robust support strategy aimed at assisting its customers during this period of recovery. The tech giant has unveiled a plan to offer complimentary health checkups for all Samsung products affected by the storm, in addition to providing discount options for those considering new purchases.

For customers with Home Appliances and TVs impacted by the weather event, Samsung has made it simple to receive support. An exclusive online registration page has been setup for users to book free in-home health assessments. Authorized Samsung technicians are set to visit homes to evaluate the condition of the appliances and TVs. Their aim is to give expert advice and support, ensuring that every affected product is meticulously checked and customers are advised on the best course of action.

Kiran Tewari, Director and Head of Customer Service Group at Samsung Gulf Electronics, emphasized the company's dedication to its customers. "At Samsung, our customers are our top priority. We understand the inconvenience caused by natural calamities and want to ensure our customers receive the support they need during this challenging time. Our free health checkup initiative and additional support options aim to alleviate any concerns and provide a seamless experience across our product lines for those affected," said Tewari.

Support for Galaxy Mobile Owners

Galaxy mobile device owners are not left out of Samsung’s comprehensive support plan. They can bring their devices to the nearest authorized Samsung service partner to receive a free health checkup. Additionally, those in the market for a new Galaxy device will find themselves eligible for discount vouchers, sweetening the deal for potential buyers.

Trade-In and Discount Offers

Beyond the free health checkups, Samsung is extending additional discount opportunities for customers who prefer to purchase new products rather than repair their affected ones. Notably, the company's attractive trade-in offers are part of this initiative. Customers can upgrade their devices while still receiving value for their current Samsung products, regardless of their condition. This initiative not only aids in the immediate recovery efforts but also encourages customers to experience the latest in Samsung technology without financial strain.

Customers affected by the recent rainstorm are encouraged to leverage this unique opportunity for professional assessment and support. Authorized Samsung technicians are ready to provide the necessary assistance, ensuring that every affected Samsung product is thoroughly evaluated. This comprehensive support plan underscores Samsung Gulf Electronics' commitment to its customers, offering tangible solutions and support in the aftermath of natural disasters.