du Introduces du Pay, Transforming Fintech Solutions For UAE Residents
du, operating under the Emirates Integrated Telecommunications Company (EITC) umbrella, has made a significant stride with the introduction of du Pay, a landmark initiative in the UAE's push towards a cashless society and a digitized financial landscape. This new digital financial service is a testament to the UAE's commitment to enhancing financial inclusion, accessibility, and security for its residents.
Endorsed by the Central Bank of the UAE, du Pay's launch is a decisive step towards offering simplified digital financial services across the nation. The platform's comprehensive range of services includes international and peer-to-peer (P2P) money transfers, mobile top-ups, bill payments, and the facility to accept salary deposits via an International Bank Account Number (IBAN), positioning it as a multi-functional account for users. Furthermore, du Pay's interface supports six languages – Arabic, English, Hindi, Bangla, Malayalam, and Tamil, ensuring a wide-reaching appeal.

Fahad Al Hassawi, CEO at du, highlighted the company’s objective with du Pay, stating, "Our vision with du Pay is to challenge the status quo and redefine the future of digital financial services." He emphasized the goal of advancing the vision of a digital UAE through a platform that promises inclusivity, security, and convenience in financial transactions.
With the UAE witnessing significant international money transfer volumes, amounting to $39.7 billion, du Pay aims to capture a substantial market share by prioritizing customer experience, simplicity, and affordability. This initiative aligns with the expected growth in the digital payments sector, projected to escalate to $3.3 trillion by 2031.
Nicolas Levi, CEO of du Pay, commented on the potential for digital money services in the UAE, underscoring the importance of innovation and customer-centric strategies in catering to the diverse financial needs of the UAE's population. Levi also noted the strategic advantages leveraged through du’s infrastructure and telco benefits, enhancing the value proposition of du Pay.
du Pay introduces several features to facilitate convenient and secure financial transactions for its users across the UAE:
- International Money Transfers: Enabling money transfers to over 200 countries at competitive rates.
- Peer-to-Peer (P2P) Transfers: Allows users to transfer funds to any mobile number within the UAE easily.
- Unique IBAN: Users can receive funds, including salaries notably for domestic workers, directly within the du Pay app.
- Convenient Fund Additions: Users can add funds via debit cards, bank accounts, or through a widespread payment machine network across the UAE.
- Cardless Cash Withdrawals: Offers the ability for customers to withdraw cash without a physical card from selected ATMs in the UAE.
- Billing and Mobile Recharge: Simplifies bill payments and mobile recharges for users.
- Payment Card: Ensures seamless online and offline transactions globally.
The overarching mission of du Pay is to simplify financial dealings through a secure and user-friendly application, aiming to address and eliminate the barriers posed by language, network, or other constraints. This ambition places du Pay at the forefront of the digital financial services evolution in the UAE, setting the stage for a new era of mobile payment solutions.