UAE And Department Of Health Collaborate To Enhance Healthcare Connectivity Through Sahatna App
e& UAE, the telecommunications division of e&, has entered into a Memorandum of Understanding (MoU) with the Department of Health – Abu Dhabi (DoH). This agreement, signed at GITEX Global 2024, aims to improve healthcare connectivity through Sahatna, a mobile app designed to help residents manage their health. The MoU was signed by Ibrahim Al Jallaf from DoH and Haitham Abdulrazzak from e& UAE.
The Sahatna app is designed to enhance healthcare services for both residents and visitors in Abu Dhabi. It offers features like appointment booking, teleconsultations, and access to health records. Users can also connect their smart devices to monitor their wellbeing. By analysing activity history, the app provides personalised wellness goals to encourage users to stay active and improve their overall health.

e& UAE will support the Sahatna app using SD-WAN technology. This solution allows seamless connectivity with healthcare facilities across Abu Dhabi. The technology enhances information exchange between facilities and patients, ensuring a smooth healthcare journey for users. This initiative aligns with the goal of improving access and quality of care in the region.
Ibrahim Al Jallaf stated, "With the ongoing support of the UAE’s wise leadership and the dedication of our valued partners, we continue to establish a robust digital healthcare infrastructure in Abu Dhabi. With patients at the core of DoH’s priorities, we are now introducing innovative solutions like Sahatna, which unites our healthcare ecosystem to improve access, elevate care quality, and deliver personalised health services for everyone."
Haitham Abdulrazzak commented on the partnership's significance: "Our partnership with the Department of Health – Abu Dhabi marks a significant step forward in transforming healthcare access. Through Sahatna, we are combining AI-driven insights and SD-WAN technology to provide patients with timely, reliable, and personalised support." This collaboration aims to create a smarter healthcare ecosystem that empowers individuals.
The launch of Sahatna underscores DoH's commitment to leveraging data for an intelligent healthcare system. The app addresses unique health needs within Abu Dhabi's community and ensures a healthier future for all residents. It serves as evidence of DoH's dedication to creating a patient-centric environment that prioritises public health management.
Showcasing Innovations at GITEX 2024
During GITEX 2024, DoH participated under the Abu Dhabi Government pavilion. They collaborated with strategic partners within the healthcare ecosystem to showcase advanced solutions aimed at delivering personalised care. These efforts empower the community to take control of their health by providing them with tools for informed decision-making.
The introduction of Sahatna is part of Abu Dhabi's strategy to strengthen its position as a leading global healthcare hub. By driving advancements in patient care and public health management, the region continues its commitment to fostering a vibrant and healthy community where individuals can lead better lives.
With inputs from WAM