Hail University Researchers Unveil Smart App To Improve Crowd Management At Holy Sites
Three researchers from Hail University have introduced a smart application designed to predict crowding at holy sites. This initiative, developed with various partners, aims to improve crowd management during Hajj and Umrah seasons. The project was showcased at the 25th Scientific Forum for Hajj, Umrah, and Visit Research, hosted by Umm Al-Qura University in Madinah.
The application integrates real-time navigation, practical guidance, and predictive analysis into one digital platform. It features an interactive map with colour-coded population density levels and a proactive sensor system. This helps users find alternative routes to ease congestion and enhance movement experiences at holy sites.

Mishaal Al-Shammari, one of the researchers, explained that the project was developed alongside Dr. Gharbi Al-Shammari and Shawq Al-Shammari. The application leverages AI and predictive analytics to improve organisational processes within the Hajj and Umrah service sector. This aligns with the objectives of Saudi Vision 2030.
The smart application also aims to support existing regulatory strategies by providing accurate data and analytical insights. These insights enable decision-makers to intervene more effectively, enhancing crowd management efficiency during peak seasons.
A key goal of the project is to develop interactive communication mechanisms that accommodate the cultural and linguistic diversity of pilgrims. The smart application ensures that accurate information reaches all users, facilitating better understanding and navigation for both pilgrims and Umrah performers.
Mishaal Al-Shammari stated to the Saudi Press Agency that this technical framework supports crowd management efforts significantly. By integrating advanced technologies, it offers practical solutions that align with modern needs while addressing traditional challenges faced during large gatherings.
This innovative approach not only enhances current strategies but also empowers decision-makers with precise data for improved interventions. The project exemplifies how technology can be harnessed to address complex logistical issues in religious tourism effectively.
With inputs from SPA