Sharjah Municipality's Visit To London Aims To Enhance Digital Capabilities And Services

Sharjah Municipality recently visited London to enhance its institutional capabilities and learn from international best practices in municipal and digital services. This visit included meetings with British government agencies and global corporations, reinforcing the municipality's dedication to digital transformation and improving customer service efficiency.

The delegation focused on exploring the latest Geographic Information Systems (GIS) technology. This technology is vital for decision-making, enhancing field service efficiency, and supporting smart infrastructure development. The team also examined advanced solutions in digital transformation, artificial intelligence, smart cities, and digital twin modelling.

Dr Jawaher Al Shehhi, Director of the IT Department and leader of the visiting group, highlighted the importance of engaging employees in such visits. "The aim of these experiences is to enhance municipal operations, specifically in the areas of digital transformation and AI, which are crucial for establishing proactive measures," Dr Al Shehhi stated.

The tour achieved several objectives, including learning about recent GIS applications in urban planning, asset management, and smart services. The team explored how governments integrate GIS with AI and data analytics for daily operations and policymaking.

The delegation exchanged knowledge with major global GIS firms. They investigated collaborative work environments linked to current technologies to improve efficiency and quality. These interactions pave the way for more cooperation and innovative digital technology use in municipal operations.

Establishing proactive, customer-centric digital services remains a primary goal for Sharjah Municipality. By adopting these advanced technologies, they aim to continually improve service delivery while ensuring sustainable infrastructure development.

This visit underscores Sharjah Municipality's commitment to staying at the forefront of technological advancements. By learning from international best practices, they aim to transform their services digitally while maintaining a strong focus on customer satisfaction.

With inputs from WAM