Sharjah Civil Aviation Department And Serco Renew Partnership For Air Navigation Services
The Sharjah Civil Aviation Department (SCAD) and Serco have reaffirmed their collaboration, ensuring the continuation of air navigation services at Sharjah International Airport. This partnership, which began in 1947, underscores Serco's role in maintaining safe and efficient air traffic operations. The renewed agreement entrusts Serco with managing Aeronautical Information Management (AIM) and Air Traffic Services (ATS) at the airport.
A significant aspect of this partnership is its contribution to Emiratisation. Since 2013, the number of Emirati air traffic controllers has grown substantially, now making up 48% of Serco’s workforce. Notably, 2024 marked the approval of Sharjah's first female Emirati air traffic controller. This progress highlights the success of initiatives aimed at integrating local talent into the aviation sector.

Sheikh Khalid bin Issam Al Qasimi, Chairman of SCAD, emphasised that this cooperation not only ensures operational safety but also nurtures Emirati talent in aviation. He stressed the importance of continuous training and integration of citizens into air traffic control roles. This approach supports a sustainable future for the sector by building a skilled workforce.
Phil Malem, CEO of Serco in the Middle East, expressed pride in maintaining this long-standing partnership with SCAD. He highlighted their mutual focus on innovation and training to keep Sharjah Airport at the forefront of regional aviation. Malem reiterated their contributions to both Sharjah Airport’s growth and the broader UAE aviation landscape.
The extension of this partnership reflects a shared commitment to enhancing Sharjah's aviation sector and supporting its development within the UAE. Both parties are dedicated to fostering a skilled workforce while ensuring efficient airport operations through innovative practices.
This collaboration between SCAD and Serco continues to play a crucial role in advancing Sharjah's aviation capabilities. By prioritising local talent development and operational excellence, they contribute significantly to the region's aviation industry growth.
With inputs from WAM