GACA's April 2024 Report Showcases Top Performing Saudi Airports

The General Authority of Civil Aviation (GACA) has released its April report on the performance of domestic and international airports in Saudi Arabia. The evaluation is based on 11 operational performance standards, aligning with strategic objectives to enhance services and ensure a seamless traveller experience at Kingdom airports.

King Khalid International Airport secured the top spot among airports with more than 15 million passengers annually, achieving an 82% compliance rate. King Abdulaziz International Airport followed closely with the same compliance rate. In the category of international airports serving 5 to 15 million passengers annually, King Fahd International Airport and Prince Mohammed bin Abdulaziz International Airport tied for first place, each with a 91% compliance rate. However, King Fahd International Airport outperformed its competitor in terms of achieving standards percentage.

In the 2 to 5 million annual-passenger category, Abha International Airport and King Abdullah bin Abdulaziz Airport demonstrated a 100% compliance rate. Abha International Airport surpassed King Abdullah bin Abdulaziz Airport by exceeding higher targets in the specified evaluation criteria. For airports with less than 2 million passengers annually, Qaisumah International Airport achieved a 100% compliance rate, excelling in average wait times at passport control for both departures and arrivals.

Domestic Airports

In the domestic airport category, Arar Airport came in first place with a 100% compliance rate. It outperformed all competing airports regarding average waiting time for departing and arriving flights. GACA categorizes airports for performance evaluation based on annual passenger numbers, ensuring a transparent approach.

Operational Performance Standards

GACA evaluates airport performance through operational performance standards focused on critical passenger touchpoints. These include check-in, security, passport control, customs, baggage claim, and assistance for passengers with reduced mobility (PRM). These metrics ensure a seamless and efficient travel experience for all passengers and are aligned with international best practices.

The report highlights the commitment of Saudi Arabian airports to maintaining high standards of service and operational efficiency. By adhering to these stringent criteria, GACA aims to provide an optimal travel experience for all passengers passing through the Kingdom's airports.

With inputs from SPA