Travelling By Oman Air? You Can Now Check-In From Home

Oman Air, the national carrier of the Sultanate of Oman, has unveiled an innovative service named MARAHEB in collaboration with TRANSOM Handling. Officially launched on February 23, 2024, MARAHEB aims to refine the check-in experience for passengers departing from Muscat International Airport. This initiative underlines Oman Air's dedication to elevating customer service and streamlining the travel process.

The MARAHEB service revolutionizes the traditional check-in procedure by enabling passengers to complete it from the comfort of their own homes or hotels. This comprehensive service encompasses document verification, baggage collection, and the check-in process itself. Additionally, it offers passengers the option to select seats and arrange for extra baggage allowance in advance. Upon arriving at the departure terminal, customers are promptly provided with their boarding passes and baggage tags, significantly smoothing the pre-flight experience.

Image Courtesy: Oman Air

Accessibility And Flexibility

Available around the clock through the Oman Air app, MARAHEB prioritizes flexibility, allowing passengers to arrange home check-ins at their convenience, up to six hours before their flight's departure. Initially limited to Muscat, there are plans to broaden the scope of this service to include other regions within the Sultanate of Oman, thus enhancing accessibility for more travelers.

Diverse Package Options

With MARAHEB, travellers can select from a range of packages tailored to their specific needs. Options include Bronze, Silver, Gold, Diamond, and Platinum packages, each designed to cater to varying numbers of passengers and baggage quantities. The service fee encompasses the entire chosen package, without the possibility of division between other services. Moreover, the service offers the flexibility of making changes up to six hours before the scheduled pick-up or collection time.

Exclusive Benefits For Muscat Travellers

While currently exclusive to passengers flying from Muscat International Airport, the introduction of MARAHEB has streamlined the payment and baggage handling processes, thereby promising a more relaxed travel experience for those in Muscat. Oman Air's ongoing efforts to expand and refine its services are expected to further simplify and enhance journeys for its clientele.

The roll-out of MARAHEB aligns with Oman Air's strategy to continually seek innovative solutions that improve the travel experience. This service not only demonstrates the airline's commitment to innovation but also signals a move towards making air travel more accessible and less cumbersome for a broader array of Oman Air's customers.