5.9 Million Cubic Meters Of Water Delivered To Madinah By National Water Company During Ramadan

In the initial days of Ramadan, the National Water Company (NWC) has reported a successful execution of its operational plan for the Prophet's Mosque and the central region of Madinah, achieving a significant milestone by pumping over 5.9 million cubic meters of water. This achievement underscores NWC's commitment to ensuring uninterrupted water supply in these critical areas, leveraging smart operating systems for efficient management and real-time monitoring across eight zones in Madinah.

Continuous monitoring and frequent laboratory testing are at the core of NWC's strategy to maintain water quality during Ramadan. The company has conducted approximately 5,500 tests in the first ten days alone, ensuring that water at filling stations, hotels, mosques, and within the network meets stringent quality standards. This rigorous testing regime is part of NWC's broader commitment to providing high-quality services to the residents and visitors of Madinah.

With over 1,200 employees and 42 field emergency teams working tirelessly around the clock, NWC is well-equipped to address customer complaints swiftly. These teams are primarily focused on resolving issues related to network leaks or water interruptions, thereby maintaining the integrity and reliability of the water supply network.

The support and guidance from the government of the Custodian of the Two Holy Mosques play a pivotal role in NWC's operations. This backing is instrumental in enabling NWC to enhance its service delivery, expand coverage, and ensure the provision of top-notch water services. The company's efforts are not only aimed at meeting current demands but also at continuously improving its operations to cater to the future needs of Madinah's inhabitants and visitors to the Prophet's Mosque.

NWC's dedication to operational excellence and quality service provision during Ramadan reflects its broader commitment to enhancing the well-being and comfort of those in Madinah. By employing advanced technologies and maintaining a strong focus on customer service, NWC is setting a standard for water distribution and management in the region.

With inputs from SPA