MoFA Enhances Services For UAE Nationals Travelling Abroad During Winter Travel Season 2024

The Ministry of Foreign Affairs is enhancing its efforts to support UAE citizens travelling or living abroad during the winter season. The ministry aims to address the needs of citizens quickly and efficiently, ensuring seamless service delivery throughout this period.

To protect UAE nationals, the ministry has put in place strong strategies for continuous assistance. Advanced systems are in place to handle emergencies and inquiries 24/7, providing swift responses to challenges faced by Emiratis overseas.

Travelers are advised to plan ahead and book through reliable platforms. They should avoid carrying large amounts of cash or valuables and choose accommodations with high safety standards. Familiarising themselves with travel guidelines specific to their destination is also recommended.

The Ministry's website and smartphone app offer access to these guidelines, helping ensure a safe journey. Mrs. Bushra Almatrushi, Director of the UAE Nationals Affairs Department at MoFA, highlighted that the Ministry aligns with the UAE leadership's vision by embracing digital transformation for easy service access.

For emergencies, travelers should save the emergency hotline number: 0097180024, available 24/7 for UAE nationals abroad. The Ministry stresses not hesitating to use this number when necessary.

Additionally, UAE travelers are encouraged to register for the "Twajudi" service via the ministry’s website or smart application UAEMOFA. This service ensures immediate support and assistance in emergency situations.

Contacting the Ministry

For general inquiries or service requests, UAE nationals can reach out to the ministry’s call center at 0097180044444. This provides another layer of support for citizens needing assistance while abroad.

The Ministry's proactive measures reflect its dedication to safeguarding UAE nationals during their travels. By implementing advanced systems and offering comprehensive services, it ensures that citizens receive prompt help whenever needed.

With inputs from WAM