Mastercard Introduces Agent Pay In UAE, Enhancing AI-Driven Payment Solutions

Mastercard has launched Agent Pay in the UAE, marking its first transaction outside the US. This pilot phase involves a partnership with Majid Al Futtaim and fintech company Dataiera. The launch event was attended by Omar Sultan Al Olama, Minister of State for Artificial Intelligence, Digital Economy, and Remote Work Applications; Mastercard CEO Michael Miebach; and Ahmed Galal Ismail, CEO of Majid Al Futtaim Holding.

Omar Sultan Al Olama highlighted that under the UAE's leadership, the country has become a global centre for adopting advanced technologies. These initiatives aim to enhance well-being, boost global competitiveness, and position the UAE as a leader in AI applications. He stated that introducing AI in payment solutions is a significant milestone for the UAE’s digital economy.

The introduction of Mastercard Agent Pay allows cardholders to use an AI agent for various transactions. This includes booking theatre tickets at VOX Cinemas effortlessly. The system aims to simplify everyday life by advancing innovations that improve digital interactions' efficiency and reliability.

Dimitrios Dosis, President of Eastern Europe, Middle East and Africa at Mastercard, remarked on the evolving role of AI in digital lives. He stated, "As AI becomes a trusted companion in people’s digital lives, payments must evolve to match its intelligence with integrity. Mastercard Agent Pay ensures that agentic commerce is built on transparency, consent and security, empowering consumers and businesses to engage confidently in this new era of commerce."

Ahmed Galal Ismail from Majid Al Futtaim Holding expressed enthusiasm about the collaboration with Mastercard on Agent Pay. He noted that AI is reshaping commerce and human interaction. "Collaborating with Mastercard on Agent Pay allows us to explore how intelligence and integrity can coexist in digital transactions - creating systems that prioritise trust, transparency, and consumer confidence," he said.

This partnership is not just about convenience but also about establishing a framework for responsible innovation. It aims to redefine how people shop, pay, and engage in a connected world by ensuring systems are built on trust and transparency.

The UAE has set a new global standard by embracing artificial intelligence to simplify daily tasks. This approach advances innovations that enhance digital interactions' efficiency and quality. The introduction of AI agents in payment solutions opens new opportunities for growth within the UAE's digital economy.

With inputs from WAM