GOSI Highlights Digital Transformation Leadership At Global Symposium For Regulators In Riyadh

The General Organization for Social Insurance (GOSI) showcased its digital transformation achievements at the Global Symposium for Regulators (GSR25) in Riyadh. Held from August 31 to September 3, the event took place at the King Abdulaziz International Conference Center. GOSI's participation underscored its leadership in digital government, presenting its experience as a model for adopting digital government concepts.

During a panel discussion titled "Navigating the Future: Qiyas as a Strategic Compass for Saudi Arabia's Digital Government Transformation," GOSI shared insights into its digital journey. The organisation highlighted its use of modern technologies to enhance operations and improve customer experiences. This session provided an opportunity to discuss how these advancements have positively impacted their programs and strategies.

GOSI proudly announced its top ranking in the 2024 Digital Transformation Measurement (Qiyas) Index, with an impressive score of 95%. This achievement was attributed to the adoption of advanced technologies such as artificial intelligence, big data analytics, and cloud computing. These tools have strengthened governance controls, risk management, and business continuity within the organisation.

Integration with other government entities has been a key focus for GOSI. By collaborating with various agencies, GOSI has enhanced the efficiency and effectiveness of its operations. This integration has also improved the services provided to customers, ensuring a seamless experience across different platforms.

The use of artificial intelligence technologies by GOSI has significantly enhanced performance efficiency. By employing AI, GOSI has been able to streamline processes and improve customer interactions. This technological integration is part of their broader strategy to leverage modern tools for better service delivery.

GOSI also showcased some of its most prominent projects and digital products during the symposium. These initiatives have played a crucial role in improving operational efficiency and service quality. The organisation continues to innovate by developing new solutions that meet evolving customer needs.

The symposium served as a platform for GOSI to highlight its leadership in digital transformation within Saudi Arabia. By sharing their experiences and achievements, GOSI aims to inspire other organisations to adopt similar strategies for success in the digital age.

With inputs from SPA