Crown Prince Of Fujairah Inaugurates First Fully Digital Government Service Centre In The Emirate
The Crown Prince of Fujairah, H.H. Sheikh Mohammed bin Hamad bin Mohammed Al Sharqi, attended the launch of Fujairah's first fully integrated digital government services centre. This initiative by the Ministry of Energy and Infrastructure showcases a national model for smart government services using AI, virtual reality, metaverse, and blockchain technologies without human intervention.
H.H. Sheikh Mohammed Al Sharqi expressed pride in launching the virtual digital services centre in Fujairah. He stated, "Today, we take pride in launching the virtual digital services centre in Fujairah, which embodies the vision of our wise leadership toward building a future-ready government founded on innovation. This centre contributes to enhancing quality of life and facilitating services for citizens and residents alike. It stands as an advanced model of smart government services and reflects the ability of our national institutions to adopt and effectively leverage cutting-edge technologies—affirming the UAE’s pioneering position in the field of digital government transformation."
Eng Sharif Al Olama, Undersecretary for Energy and Petroleum Affairs at the Ministry, highlighted that this centre marks a significant shift in government service delivery. He noted that it offers a groundbreaking experience based on AI and hologram technology. The model is scalable across all emirates, boosting UAE's global competitiveness in digital domains.
The launch aligns with the National Strategy for Government Services initiated by His Highness Sheikh Mohammed bin Rashid Al Maktoum. This strategy aims to make UAE a global leader in efficient and innovative government services. It translates leadership directives for UAE to excel globally in service delivery.
Eng Mohammed bin Taliah, Chief of Government Services in the UAE Government, explained that this centre is pivotal in digital transformation. It showcases how government entities can adopt digital innovations to deliver exceptional customer experiences aligned with national aspirations.
He said, "The centre serves as an advanced interactive platform for enabling customers to directly contribute to developing government services through innovative channels that allow them to submit their suggestions and feedback. This fosters integration among government entities, promotes a culture of community engagement, and establishes a flexible government environment capable of responding promptly to evolving needs."
Expanding Digital Services Across UAE
The Digital Services Centre is part of a broader plan by the Ministry to expand this model across UAE. It aligns with the UAE Government Services Strategy and Development Guide 2.0. The centre offers over 150 digital services aiming to serve more than 20,000 users annually.
This initiative integrates smart systems enhancing operational efficiency and data-driven decision-making. It provides various services from federal and local partners through a unified digital experience, simplifying procedures while improving quality of life.
A commemorative stamp was issued by Emirates Post alongside the Ministry of Energy and Infrastructure to honour H.H. Sheikh Mohammed bin Hamad bin Mohammed Al Sharqi during the inauguration ceremony.
With inputs from WAM
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