Ahmed Bin Mohammed Inaugurates The 28th Universal Postal Congress In Dubai, Focusing On Future Postal Services
Under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, the 28th Universal Postal Congress commenced in Dubai. H.H. Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum attended the event, which runs until 19 September 2025. The Congress gathers high-level delegations from 192 member countries of the Universal Postal Union (UPU) under the theme ‘Leading Change, Creating the Future’.
The UAE Pavilion at the Congress showcases a postal museum highlighting the nation's journey from traditional mail to advanced digital systems. It also features innovations from tech firms, logistics providers, and e-commerce companies. A dedicated area for stamp collectors is included, and agreements between public and private entities will be signed during the event.
During his visit, Sheikh Ahmed bin Mohammed signed a commemorative stamp marking the UAE's hosting of the Congress. This gesture underscores the UAE's role as a global postal hub and its commitment to digital transformation through advanced technologies and smart services. The opening session was led by Badr Al-Olama, with ministers and officials from UPU member countries present.
Tariq Ahmed Al Wahedi was elected Chair of the 28th Congress, tasked with guiding proceedings according to UPU rules. The first day saw approval of agendas and work programmes, setting up discussions on strategies and projects worldwide. Over 2,200 participants attended in person or virtually, showcasing strong engagement.
The event featured a ‘UPU Global Leaders Summit,’ where leaders exchanged ideas to shape future postal services. Al-Olama stated: "The 28th Universal Postal Congress is an opportunity to set the tone for the next era of universal postal services." He emphasised consensus-building and partnership as key drivers for progress across regions.
Masahiko Metoki highlighted unity within the postal community: "This Congress is our opportunity to ensure that every link in our network is strong." He stressed building common solutions despite differing views or interests. The Congress aims to adopt a new strategy known as the ‘Dubai Strategy’ for 2026-2029.
Future-Oriented Initiatives
The ‘Dubai Strategy’ focuses on service quality, inclusivity, digital transformation, and sustainability. Updates to postal regulations and remuneration frameworks are expected. Elections for UPU’s Director General and other positions will occur alongside decisions on updating postal products and fee mechanisms.
Tariq Ahmed Al Wahedi outlined ambitions for digital transformation through modern governance, smart infrastructure, and partnerships. He said: "Our ambition is to accelerate the digital transformation of the global postal ecosystem through three pillars." These initiatives aim to enhance service quality while reducing costs.
Commitment to Innovation
Al Wahedi added that collaboration with member states and partners would update exchange rules and support green energy transitions. The goal is to improve customer experience and resilience in postal networks while fostering innovation into a sustainable ecosystem meeting evolving needs.
An official stamp designed by Yasmin Al Mulla celebrates art as a universal language connecting cultures. Hosting this significant event reaffirms UAE’s role as a partner in international postal logistics while investing in technology for a sustainable future.
With inputs from WAM
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