Abu Dhabi Demonstrates AI Leadership Through TAMM Platform At Microsoft AI Tour

The Department of Government Enablement – Abu Dhabi (DGE) recently highlighted its advancements in artificial intelligence at the Microsoft AI Tour in Dubai on 6th February 2025. The event showcased Abu Dhabi's innovative TAMM platform, which is revolutionising public services through AI. DGE's keynote presentation focused on how AI is being used to transform government interactions and service delivery.

TAMM, an AI-driven platform for government services in Abu Dhabi, utilises Microsoft's cutting-edge technologies like Dynamics 365, Power BI, and Azure. These tools help streamline operations and provide personalised services to citizens, residents, visitors, and businesses. Dynamics 365 enhances operational efficiency, while Power BI converts complex data into actionable insights for better decision-making.

Microsoft Azure provides TAMM with robust scalability, security, and reliability. This combination of technologies allows TAMM to offer over 950 services with continuous availability. The platform includes a multilingual AI assistant that offers personalised recommendations around the clock, changing how people engage with government services in Abu Dhabi.

TAMM plays a crucial role in the newly launched Abu Dhabi Government Digital Strategy 2025-2027. This strategy aims to create the first AI-native government globally by focusing on proactive and data-driven governance. The strategy accelerates digital transformation while ensuring security and inclusivity in public services. Through platforms like TAMM, Abu Dhabi sets a global standard for future digital governments.

Dr Mohamed Al Askar, Director-General of TAMM at DGE, stated: "TAMM 3.0 is a testament to Abu Dhabi’s leadership in AI-driven governance. By harnessing the power of AI, we are shaping a future where government services are not just efficient but also deeply personalised and accessible to all – where interactions with the government are seamless and effortless."

Collaborative Efforts

Naim Yazbeck, General Manager of Microsoft UAE, commented: "The TAMM platform exemplifies the future of AI-driven government services. Through our collaboration, we have harnessed the power of Microsoft technologies to deliver a seamless and personalised experience for Abu Dhabi's citizens and residents. TAMM's integration of Dynamics 365, Power BI, and Azure ensures not only unparalleled efficiency and convenience but also the highest standards of security and privacy."

The Microsoft AI Tour serves as a global forum for innovation and collaboration among industry leaders exploring AI's impact on economic growth and societal advancement. By participating in this event, DGE reinforces its dedication to establishing Abu Dhabi as a leader in AI-driven governance and digital transformation.

Abu Dhabi's commitment to leveraging artificial intelligence through platforms like TAMM demonstrates its forward-thinking approach to governance. By integrating advanced technologies into public service delivery, the emirate is setting new benchmarks for efficiency and accessibility worldwide.

With inputs from WAM