UK Police Advocate For Enhanced Treatment Of Fans At European Football Matches
Police are taking steps to improve the experiences of English football fans attending away games in Europe, following a new report that highlights the challenges faced by supporters. The UK Football Policing Unit (UKFPU) has conducted a survey to gather feedback from fan groups of English teams who have participated in European competitions since the 2020-21 season. This initiative comes in the wake of significant issues encountered by Liverpool and Manchester City fans during the last two Champions League finals held in Paris in 2022 and Istanbul in 2023, respectively.
The survey's findings reveal specific problems, such as those faced by Manchester United fans during a Champions League group match at Galatasaray this season. Additionally, the report points out that fans consistently find the policing style in Spain to be confrontational, often aggressive, and sometimes violent. Chief Constable Mark Roberts, the National Police Chiefs Council lead for football policing, expressed hope that the survey's results would facilitate collaboration with UEFA, host countries, and fans to address these concerns and enhance the safety and enjoyment of supporters travelling for matches.

Despite some positive feedback, the survey identified particular issues at certain clubs and countries. For instance, Manchester United supporters described their experience at Galatasaray as one of the worst in years, citing severe access problems, dangerous overcrowding, and inappropriate seizure of personal items. Policing at Real Madrid was labeled as "incredibly hostile" by Chelsea fans, while Manchester City supporters found it confrontational during their semi-final match in the 2021-22 season.
Moreover, United fans reported excessively aggressive policing during an away game against Villarreal in the 2021-22 season, with instances of fans being assaulted. However, the report also highlighted overwhelmingly positive feedback regarding event management in Germany, contrasting sharply with the experiences in Spain, France, and Italy.
The UKFPU aims to use this detailed evidence to work collaboratively with UEFA and European police forces to create a safer and more welcoming environment for English football fans abroad. Chief Constable Roberts emphasized that the initiative seeks to build a platform for improvement rather than criticize or create conflict. Fans are encouraged to continue providing reports on their experiences to monitor progress and ensure that effective changes are implemented.