30-Minute Claim, Auto Recharge: Policybazaar.ae's PB Advantage Brings In New Benefits For Residents And NRIs

The UAE's online insurance marketplace, Policybazaar.ae, has made a significant stride with the launch of PB Advantage. This novel initiative is set to revolutionize the way health insurance is bought, sold, and claimed in the region. It is distinguished by its unique benefits and special programmes, aiming to offer users a smooth and enriched experience from start to finish.

PB Advantage sets a new standard by introducing several innovative features that aim to enhance the overall health insurance experience. Among these is the Auto Recharge feature, which replenishes the sum insured after the initial claim has been made.

One of the standout attributes of PB Advantage is the quick 30-minute claims assistance, facilitated by a dedicated insurer-wise claims desk. This service significantly streamlines the claims process, making it both efficient and user-friendly.

Moreover, PB Advantage extends its benefits to NRIs by offering tailored benefits designed specifically for their needs while visiting India. This includes policy portability to India, ensuring that coverage extends beyond the UAE, complimentary annual health check-ups in India, and cashless inpatient claims across 400 towns, thereby offering NRIs a comprehensive healthcare solution while abroad.

For instance, should the initial coverage of AED 1 million be utilized for a procedure, the Auto Recharge feature would automatically provide an additional AED 1 million for future claims pertaining to other illnesses or conditions. Additionally, the program boosts coverage with a No Claim Bonus, incrementing the sum assured by 10% annually for up to five years, provided there are no in-patient claims.

Neeraj Gupta, CEO of Policybazaar.ae, underscored the transformative potential of PB Advantage, stating, "PB Advantage is a significant step towards revolutionizing the health insurance landscape in the UAE. We are shifting the focus from traditional pricing models & discounts to delivering real, tangible benefits that directly impact our customers' insurance experience.

"Features such as quicker claims processing, Auto Recharge, and the No Claim Bonus reflect our commitment to offering innovative solutions that prioritize customer satisfaction and redefine industry standards. We would like to extend our gratitude to our partners, who have been forthcoming to make this feature offering a reality." This statement highlights the company's shift from conventional discount-based strategies to a focus on substantial, beneficial features that enhance customer satisfaction and set new industry benchmarks.

Toshita Chauhan, Business Head – Health Insurance at Policybazaar.ae, pointed out the growing demand for health insurance on their platform, with an over 75% year-on-year increase. "PB Advantage was created in response to the challenges we often hear from our customers. We wanted to address these pain points head-on with a program that simplifies and enhances the health insurance journey.

"An important pain point is also getting quicker turnarounds in terms of premium rates for those with pre-existing conditions. With PB Advantage we want to assure such customers that within 60 min of them raising a query they will have an accurate quote from the leading insurers in UAE. PB Advantage is available across our leading insurance partners for all the major Third Party Administrators (TPA's)." This reveals the company's proactive approach to addressing customer challenges, particularly the need for prompt service and accurate quotes for individuals with pre-existing conditions.

PB Advantage marks a departure from traditional health insurance sales tactics, focusing instead on features that genuinely improve the customer's experience. This initiative not only ensures a seamless healthcare journey but also positions Policybazaar.ae as a leader in innovation within the insurance industry.