Mashreq Appoints Xi Liang As New Head Of Artificial Intelligence To Drive Banking Innovation

Xi Liang joins Mashreq bringing over 15 years of experience in artificial intelligence (AI) to her new role as Head of Artificial Intelligence. With a background in banking, retail, healthcare, and consulting, her expertise in creating scalable, responsible AI systems is set to drive significant advancements in customer experience, operational efficiency, and Mashreq's competitive positioning in the market.

Having held leadership positions at notable organisations like Judo Bank and Endeavour Group, and engaged in advisory capacities at McKinsey & Company, Liang's career is distinguished by her contributions to AI development. Notably, her work at IBM led to the granting of four patents and her research has been published in prestigious journals, signaling her capability to innovate and implement cutting-edge AI technologies.

Mohamed Abdel Razek, Group Head of Transformation, Technology, and Information at Mashreq, expressed enthusiasm about Liang's appointment, highlighting her vast experience in developing enterprise-scale AI solutions and her dedication to maintaining ethical standards in AI utilisation.

"We are pleased to welcome Xi to Mashreq at a pivotal moment in our AI journey. Her exceptional expertise in developing enterprise-scale AI solutions, combined with her commitment to ethical and explainable AI, will play a critical role in strengthening our technology leadership. Xi's experience in driving innovation and building world-class AI teams aligns perfectly with our vision to deliver transformative banking experiences for our clients," said Razek.

Liang will be at the forefront of developing and executing Mashreq's AI strategy across various business units. Her efforts will focus on promoting the use of generative AI, enhancing intelligent automation, and fostering the adoption of AI throughout the enterprise. This initiative aims to align technological advancements with the bank's strategic objectives and adhere to regulatory standards.

"I am excited to join Mashreq, an organisation renowned for its culture of innovation and ambition to lead in digital banking. Together, we have a unique opportunity to harness the power of AI to create meaningful, customer-centric solutions while setting new standards for responsible AI in financial services. I look forward to collaborating with Mashreq's talented teams to drive the next wave of intelligent transformation," Liang shared.

Liang's academic background further solidifies her expertise, holding a PhD in Engineering and a Bachelor's degree in Computer Science from the University of Melbourne. Her research has contributed to advancements in machine learning and AI applications, showcasing her depth of knowledge in the field. Additionally, she has earned multiple certifications in cloud computing, AI governance, and data science from globally recognised institutions.