Video Content: A Key Strategy To Engage Gen Z Travellers, Experts Reveal At ATM 2024

In a compelling session titled "How To Build Influence with Gen Z in Just 30 Seconds," Marc-Antoine Simon, Industry Manager for Travel and Tourism – MENA at TikTok, shed light on the transformative role of community-led marketing in the travel industry. He emphasized how succinct, impactful content on platforms like TikTok is reshaping the way destinations are discovered and experienced by Gen Z travelers.

Recent research by Exodus Travels in 2023 unveiled that a mere 45% of holidays met or surpassed travelers' expectations, contrasting sharply with the idealized vacations many envision. The study further revealed that on average, potential travelers visit 38 different websites to plan their trips, with a staggering 58% abandoning their booking efforts due to stress.

Engaging Gen Z with Video Content

Simon underscored the evolving nature of travel planning, where traditional search methods are being replaced with a more immersive, community-driven approach. "Travellers are now prioritizing authentic experiences over mere information, seeking to immerse themselves in communities rather than navigating through countless web pages," he explained.

The discussion highlighted the power of user-generated content, using Albania's surge in popularity as a prime example. Thanks to viral videos on social media, Albania experienced a 44% increase in flight searches from the UK, according to Skyscanner, illustrating the immense influence of digital platforms on travel trends.

The panel also featured Joshua Roche, CEO of Bulla Connect Ltd; Keith Herman, CEO of Trending Travel; and His Excellency Harris Whitbeck, Minister of Tourism Board of Guatemala, who discussed leveraging social media to attract Gen Z tourists. They explored how destinations could convert online interest into actual visits, highlighting the importance of aligning marketing efforts with the values of sustainability and eco-friendliness that resonate with Gen Z.

"Gen Z represents a significant market for Guatemala, given their curiosity and educational attainment. With 78 million TikTok users in Latin America, the potential for marketing is vast. However, our goal is to attract tourists who will have a minimal impact on our resources," H.E. Whitbeck stated, advocating for the use of advanced technologies like AI and Big Data for targeted marketing strategies.

Arabian Travel Market 2024

As the 31st edition of Arabian Travel Market (ATM) winds down, set to conclude on Thursday, 9 May 2024, at the Dubai World Trade Centre (DWTC), the event has seen over 2,300 exhibitors from 165 countries. With 41,000 attendees from across the globe, the ATM 2024 has served as a pivotal platform for sharing insights aimed at driving innovation and transformation within the tourism sector.

The event, in partnership with the Dubai Department of Economy and Tourism (DET), Emirates, IHG Hotels & Resorts, and Al Rais Travel, demonstrates Dubai's leading role in shaping the future of travel and tourism through strategic collaboration and exchange of cutting-edge insights.

This year's ATM has once again highlighted the importance of adapting to the fast-evolving preferences of travelers, particularly Gen Z, by embracing technology and community-led platforms to enrich the travel planning process and enhance the overall experience.

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