Etihad Cargo Enhances Logistics With Kuehne+Nagel's Direct EBooking Integration

Etihad Cargo, the cargo and logistics division of Etihad Airways, has launched a direct eBooking integration with global logistics provider Kuehne+Nagel. This collaboration marks a significant step in Etihad Cargo's digitalisation efforts, enhancing the booking experience for partners and customers. The integration expands Etihad Cargo's portfolio of eBooking systems, which already includes industry leaders such as cargo.one, WebCargo, CargoWise, and CargoAI.

The direct integration with Kuehne+Nagel utilises advanced web services developed by both companies. This provides Kuehne+Nagel with seamless access to real-time capacity and pricing across Etihad Cargo's network. The initiative aims to offer greater transparency, efficiency, and flexibility in the booking process, ensuring faster and more reliable cargo services.

Stanislas Brun, Vice President Cargo at Etihad Cargo, commented on the development: "Etihad Cargo's integration with Kuehne+Nagel represents another milestone in the carrier's commitment to digital innovation and operational excellence. By providing Kuehne+Nagel with direct access to Etihad Cargo's network's real-time data, this integration enhances their ability to make informed booking decisions, streamline operations, and ultimately deliver superior service to their customers."

Kuehne+Nagel's reservation team will now benefit from real-time access to Etihad Cargo's extensive network. This ensures they can quickly and efficiently book cargo space. The integration offers Kuehne+Nagel immediate visibility into available capacity and dynamic pricing via Etihad Cargo's Instant Offer Rate (IOR) tool, enabling swift and accurate booking decisions.

By integrating with Etihad Cargo, Kuehne+Nagel can enhance their speed to market and operational efficiency. This reduces the time required for bookings and improves overall service levels. Holger Ketz, Global Head of Air Logistics Network and Carrier Management at Kuehne+Nagel, stated: "By launching direct ebooking with Etihad Cargo, Kuehne+Nagel can offer its customers real-time access to capacity and pricing. This will create greater operational efficiencies and optimise our customers' experience."

Future Prospects

This new integration between Etihad Cargo and Kuehne+Nagel unites the two companies in a powerful way. It ensures that the logistics provider can fully leverage Etihad Cargo's capabilities. Etihad Cargo will continue to prioritise digital connectivity and development to meet industry demands and elevate service standards.

With inputs from WAM