Dubai Customs Manages Over 1.23 Million Bags For Cruise Passengers In 2024 Amid Tourism Growth

Dubai Customs has efficiently managed over 1.23 million bags for 281,775 passengers on 187 cruise ships from January to November 2024. This highlights its dedication to offering top-notch customs services at Port Rashid and Dubai Harbour, supporting the growth of Dubai’s maritime tourism sector.

Khalid Ahmed, Director of the Passenger Operations Department at Dubai Customs, emphasised their crucial role in boosting Dubai's tourism industry. "We are committed to supporting Dubai’s growing tourism sector through a strategic vision that focuses on delivering efficient, state-of-the-art customs services, ensuring a seamless travel experience for passengers arriving by air or sea. Our efforts support Dubai’s tourism goals and the objectives of the Dubai Economic Agenda D33," he said.

Ahmed also highlighted the importance of collaboration with strategic partners in providing exceptional services at cruise terminals. This cooperation is vital in attracting more visitors and solidifying Dubai's status as a global tourism hub. The focus remains on delivering world-class services to cruise passengers.

Falah Al Sammak, Senior Manager of Passenger Operations at Al Maktoum International Airport, echoed this sentiment by highlighting ongoing innovations in customs services. "Dubai Customs is continually developing its services to ensure smooth and efficient travel through its customs checkpoints, including Dubai International Airport and the city’s renowned maritime hubs. Dubai’s unique position as a bridge between East and West requires exceptional year-round service standards for travellers and tourists," Al Sammak said.

As the 2024-2025 cruise season begins, Dubai is preparing to host some of the largest cruise ships globally at Port Rashid and Dubai Harbour. This season anticipates an influx of mega cruise liners, reinforcing Dubai's reputation as a premier tourist destination worldwide.

To cater to increasing demand, Dubai Customs has introduced innovative solutions aimed at enhancing passenger satisfaction. The cruise terminals at Dubai's ports offer unparalleled comfort and efficiency, ensuring a seamless and luxurious experience for travellers arriving by sea.

The commitment to fostering maritime tourism growth remains strong with continuous improvements in service delivery. By maintaining high standards, Dubai Customs contributes significantly to the city's global achievements in tourism and travel through iconic hubs like Port Rashid and Dubai Harbour.

With inputs from WAM