Commvault Launches New Cairo Center Of Excellence For Better EMEA Customer Service

Commvault, a global leader in cyber resilience and data protection solutions for hybrid cloud environments, has announced its plans to establish a new Center of Excellence (CoE) in Cairo, Egypt. This move marks a significant step in the company's strategy to enhance customer service and support across the European, Middle Eastern, and African markets. The Cairo CoE is set to open its doors in late August, signifying Commvault's dedication to the 'era of the customer.'

The selection of Cairo for the new CoE hub is strategic, leveraging the region's rich pool of multilingual and technical talent. This initiative is poised to enable Commvault to swiftly scale its operations to meet the increasing demands of its global customer base. Recruitment efforts are currently in full swing, highlighting the company's commitment to creating employment opportunities and tapping into the emerging market's potential.

Sarv Saravanan, Chief Customer Officer at Commvault, emphasized the importance of the Cairo CoE in bringing the company closer to its customers in critical markets. He highlighted that this expansion is crucial for significantly boosting Commvault's service capabilities in these regions, meeting a vital business need while fostering job creation in an emerging market.

Fady Richmany, Regional Vice President for Emerging Markets at Commvault, remarked on Cairo's vibrant, diverse, and multicultural workforce. According to Richmany, this dynamic workforce is perfectly suited for Commvault's multi-language service operations. The new facility is expected to enhance the company's responsiveness to customer needs, further solidifying its presence in the surrounding regions.

Commvault's decision to open a CoE in Cairo reflects its proactive approach to customer service and support. By tapping into the region's diverse talent pool, Commvault aims to scale its service capabilities efficiently, ensuring a closer connection with its customers and partners. For those interested in joining Commvault's expanding team, further information about the new CoE and current job opportunities can be found on the Commvault Careers page.