Ahmed Bin Mohammed Visits General Directorate Of Identity And Foreigners Affairs To Enhance Government Services
H.H. Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum, Second Deputy Ruler of Dubai, recently visited the General Directorate of Identity and Foreigners Affairs in Dubai. This visit underscores the leadership's dedication to improving government performance. H.H. Sheikh Ahmed was welcomed by Lt. General Mohammed Ahmed Al Marri, Director General, along with other senior officials.
During his visit, H.H. Sheikh Ahmed praised the directorate for its efforts in simplifying procedures and enhancing customer experiences through advanced technologies. These initiatives align with Dubai's vision of becoming a model futuristic city and contribute to its global appeal as a prime destination for living, working, and visiting.
The tour highlighted several strategic initiatives such as the 360 Services Policy, AI applications, risk management systems, and internal auditing practices. These efforts aim to deliver smart, integrated services that meet global excellence standards while promoting employee wellbeing and sports within the workplace.
H.H. Sheikh Ahmed reviewed key projects that showcase the directorate's pioneering role in providing service models that build customer trust. These models contribute to Dubai's leadership across various development indices and support the emirate's vision for institutional integration and sustainable innovation.
Lt. General Al Marri expressed gratitude for H.H. Sheikh Ahmed’s visit, stating it inspires continued efforts to enhance quality of life through advanced services. He emphasised that institutional excellence is a deeply rooted culture in the nation, promoting social stability and improving quality of life.
He further stated: "At the General Directorate of Identity and Foreigners Affairs – Dubai, we reaffirm our commitment to being active partners in safeguarding these national achievements by delivering high-quality services that improve individual wellbeing and elevate our country’s global standing."
The visit is part of H.H.’s ongoing efforts to monitor government entities' performance and support their developmental projects. This aligns with Dubai’s strategy for delivering human-centric services that adhere to international standards.
With inputs from WAM
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