Dubai: RTA Rolls Out Pre-Booking For Vehicle Tests At Tasjeel Centres In Dubai

Dubai’s Roads and Transport Authority (RTA) has launched a pre-booking service for vehicle tests at Tasjeel centres in Al Qusais and Al Barsha. Vehicle owners can book appointments for testing their vehicles through RTA's smart app (RTA Dubai), or RTA's main website.

This initiative is part of RTA's ongoing efforts to enhance the experience of motorists and vehicle owners by providing easily accessible top-tier services through various channels. The introduction of this service directly addresses feedback and suggestions from vehicle owners and motorists to expand and improve service delivery channels.

Image Courtesy: RTA

The new booking feature aims to improve the quality of this essential service, which serves a large portion of the population. It helps vehicle owners avoid long waiting times, especially on specific days and during peak hours. Customers visiting Tasjeel centres in Al Qusais and Al Barsha without a booking during the trial period will incur a charge of Dh100.

The services covered under this booking system include Renewal Test, Registration Test, and Export with Number Plates Test. However, other vehicle test services can still be accessed without booking.

People of Determination and Senior Citizens & Residents are not required to book any of the vehicle test services. This exemption stems from RTA's commitment to facilitating the delivery of services for these two categories of vehicle owners without needing to book an appointment in advance.

RTA has selected Al Qusais and Al Barsha Tasjeel centres as they are among the largest vehicle test centres in the emirate. The decision to introduce booking at these centres aims to benefit a large segment of customers and improve their overall experience, especially since many vehicle owners are accustomed to arriving without booking.

RTA will closely monitor and evaluate the performance of both centres during the pilot phase to identify strengths and areas for improvement and to implement more efficient solutions as needed.