TaxConnex Earns Best Of Accounting Award For Second Consecutive Year, Demonstrating Service Excellence

TaxConnex, a prominent sales and use tax compliance outsourcing firm, has once again been honored with the Best of Accounting Award for Client Satisfaction, marking the second consecutive year they have received this prestigious accolade. This award, presented by ClearlyRated, distinguishes industry leaders in service quality based solely on client feedback. The 2024 Best of Accounting Award winners are recognized for their superior service, with clients of winning firms reportedly 1.5 times more likely to be satisfied compared to those engaging with non-winning firms.

According to the data, TaxConnex has outperformed industry averages significantly, with an impressive 88.8% of their clients awarding them satisfaction scores of 9 or 10 out of 10. This is a stark contrast to the industry’s average satisfaction rate of 56% in 2023. Such outstanding client feedback has earned TaxConnex an 87 Net Promoter Score (NPS), which not only qualifies them for a world-class NPS ranking but also more than doubles the industry average NPS of 41 for the same year.

Robert Dumas, CEO and Founder of TaxConnex, expressed his gratitude for the recognition, attributing the firm's success to its commitment to delivering specialized, white-glove service and maintaining a client-first mentality. ClearlyRated's CEO, Eric Gregg, also commended the winners of the 2024 Best of Accounting awards, acknowledging their dedication to providing exceptional experiences and superior service amidst the challenges of 2023.

TaxConnex is a technology-enabled sales tax service provider that specializes in offering outsourced sales tax departments to businesses and corporations with multi-state sales tax obligations. The firm prides itself on delivering white-glove consulting and compliance services, including nexus evaluation, taxability determination, audit assistance, exemption certificate management, registrations, return preparation, and filing. These services are provided by dedicated practitioners committed to ensuring clients' success and the highest level of support. For more information about TaxConnex and its services, visit www.taxconnex.com.

The Best of Accounting Award by ClearlyRated recognizes accounting firms that have demonstrated exceptional service quality exclusively based on ratings from their clients and employees. This award program establishes statistically valid and objective service quality benchmarks for the accounting industry. It highlights firms that deliver the highest quality client and employee experiences. Winners are featured on ClearlyRated.com, an online business directory designed to help buyers of professional services identify leading service providers through validated client ratings and testimonials.

This recognition for TaxConnex underscores their unwavering dedication to excellence in client service within the accounting industry. By consistently exceeding client expectations and achieving high satisfaction scores, TaxConnex sets a commendable standard for service quality and client satisfaction in the competitive field of sales tax compliance outsourcing.