ScalePad Adds Microsoft Surface PCs To Its Extended Warranty Service

In a significant development for Managed Service Providers (MSPs), ScalePad has announced the expansion of its Workstation Assurance extended warranty service within Lifecycle Manager to now include support for Microsoft Surface PCs. This inclusion comes as a response to the high demand from both partners and their customers for coverage of Surface devices. Dan Wensley, CEO of ScalePad, emphasized the importance of this update, stating, "The ability to offer Workstation Assurance as a service for Microsoft Surface devices is a huge win for our Partners." He highlighted the proactive approach taken by ScalePad in response to the MSP community's requests for Surface support, underlining the potential multi-million dollar revenue opportunity and enhanced client value this addition represents.

The significance of this expansion is underscored by a report from Mordor Intelligence, which projects the Surface computing market to grow from $81.94 billion in 2024 to an estimated $370.58 billion by 2029, with Microsoft positioned as a key player. As clients increasingly move towards mobile devices like Microsoft Surface PCs and high-end AI laptops, MSPs have been seeking effective ways to safeguard these investments. The integration of Surface PCs into ScalePad’s Workstation Assurance service effectively addresses this need, offering comprehensive protection and replacement for client devices, streamlined warranty procurement and service requests through the app, and avenues for revenue generation beyond device replacement.

ScalePad's Workstation Assurance product not only includes accidental damage protection but now extends its coverage to devices from over a dozen different OEMs with the addition of Microsoft. Wensley further elaborated on the benefits of this service, stating that thousands of ScalePad partners utilize Lifecycle Manager to manage, protect, and extend the service life of IT assets. He pointed out that providing extended protection for Surface PCs is part of ScalePad’s commitment to helping MSPs manage and mitigate risk for their clients by offering cost certainty and promoting environmental sustainability through extended device lifespans.

ScalePad equips MSPs of all sizes with the necessary tools, knowledge, and community support to enhance client value amidst the ever-evolving IT landscape. With its suite of integrated products designed to automate MSP operations, analyze new opportunities, and expand client value, ScalePad is paving the way in the MSP sector. The company has been recognized with several awards including MSP Today’s Product of the Year, G2’s 2024 Fastest Growing Product, and 2024 Best IT Management Product. In 2023, it was also named a Best Workplace in Canada by Great Place to Work™. Serving over 12,000 MSPs worldwide, ScalePad continues to be a privately held entity committed to advancing the MSP industry. For more information, visit scalepad.com.