Eliant Celebrates Excellence In Homebuilding With The 29th Annual HomeBuyers’ Choice Awards Winners

The 29th Annual HomeBuyers’ Choice Awards, a prestigious event in the homebuilding industry, celebrated its winners on April 11, 2024, during Eliant's 40th Anniversary Celebration in Newport Beach, CA. These awards, powered by Eliant’s advanced technology and reliable data, honor the best in the homebuilding sector based on the feedback of over 190,000 recent homebuyers. These buyers rated their experiences with 225 major new home builders across the United States. The awards aim to recognize excellence in the overall purchase and ownership experience.

At the heart of the ceremony, The Eliant award was presented to Olson Homes and Chesmar Homes for their outstanding performance in the single-division and multi-division segments, respectively. This accolade is a testament to their commitment to providing exceptional customer service and quality. Olson Homes stood out by securing this top honor for the fifth consecutive year and also bagged eight other awards, highlighting its excellence in First Year Quality, Customer Service Experience, and Best Customer Communication. Notably, Liza Guidotti and Matt Smelser from Olson Homes were recognized as Sales Representative of the Year and Customer Service Representative of the Year for medium-volume surveys.

Chesmar Homes also had a significant presence at the awards, taking home 13 awards in total. This included accolades for Purchase Experience, First Year Quality, and Customer Service Experience. The company’s dedication to excellence was further underscored by seven awards given to individual representatives in various categories.

A special mention was made for Dalia Diaz from Landsea Homes, who was named Customer Experience Leader of the Year. This award highlights her exceptional leadership in driving customer experience excellence across all qualifying builders.

The HomeBuyers’ Choice Awards were supported by several sponsors including Koru Risk Management as the exclusive Trophy Sponsor. Other sponsors included HomeHubb, JWilliams Staffing, Century Communities, First American Title, Shinn Builder Partnerships, Kovach Marketing, Builder Media, and Impact Signs & Graphics LLC.

Eliant has been a cornerstone in providing solutions aimed at enhancing customer and employee satisfaction within the homebuilding industry since its inception in 1984. As a pioneer in homebuyer surveys, Eliant has grown into a comprehensive experience management firm offering invaluable insights and tools to its clients. Headquartered in Aliso Viejo, CA, Eliant continues to be a key partner to the homebuilding sector through its annual HomeBuyers’ Choice Awards and its commitment to delivering memorable experiences.

For those interested in learning more about the winners or the selection criteria of these awards, additional information can be found on Eliant’s official website.