AI-Powered Inventory Forecasting Sets New Standards At Dubai Airports
Dubai Airports, managing Dubai International (DXB) and Al Maktoum International Airport (DWC), has unveiled the success of its Material Requirement Planning (MRP) tool. This tool, driven by artificial intelligence and machine learning, has revolutionised supply management operations behind the scenes.
The MRP tool has significantly improved forecast accuracy by 30%, enabling precise inventory planning and reducing excess stock by 12%. This optimisation ensures better capital utilisation and availability of resources when required.

Over the past year, the MRP tool has enabled the inventory team to predict future spare parts consumption accurately. With parts readily available, engineering work orders can be executed promptly, leading to quicker maintenance responses and fewer disruptions for airport guests.
Emmanuel Augustin, VP of Supply Management at Dubai Airports, stated, "We leveraged AI and real-time data to streamline our inventory management, improve efficiency and enhance the quality of service we provide to our key customers, both our internal business functions and the millions of guests who travel through the airport."
Improved forecasting has resulted in a 24% increase in service levels. This enhancement allows for faster response times for facility maintenance, thereby improving the overall guest experience. The reduction of ageing work orders by 82% ensures that maintenance tasks are addressed promptly.
The automation of the inventory ordering process has boosted efficiency by 400%. This automation seamlessly integrates the creation of purchase requisitions, significantly reducing manual workloads.
Regulatory Compliance
The MRP tool also ensures adherence to new regulations. This compliance maintains Dubai Airports' commitment to operational excellence and regulatory standards.
This innovative approach has enhanced service levels, streamlined inventory management, and boosted operational efficiency across the organisation. These improvements contribute to a superior experience for airport guests.
With inputs from WAM