Abu Dhabi Government Unveils Innovative Projects And Initiatives At GITEX Global 2024

During the second day of GITEX Global 2024, the Abu Dhabi Government unveiled several strategic initiatives and signed numerous Memoranda of Understanding (MoUs) to transform public services in the emirate. These efforts, showcased under the theme "Towards an AI-Native Government" at the Abu Dhabi Pavilion, represent a shift from digital services to advanced solutions.

The Department of Government Enablement – Abu Dhabi (DGE) introduced the TAMM 3.0 platform, enhancing its predecessor with over 800 government services. The platform's AI Assistant aims to improve user experience by simplifying interactions with government services. It features a proactive smart to-do list and personalised support for seamless service access.

Additionally, DGE launched CX Spaces on TAMM 3.0 as part of the Abu Dhabi Customer Experience initiative. This feature integrates essential services into user-friendly interfaces, streamlining property transactions and business licensing. By 2026, DGE plans to prioritise customer-centric service delivery in Abu Dhabi.

The Department of Health – Abu Dhabi (DOH) developed the Sahatna app, which consolidates health records for citizens and residents. This centralised database offers AI-driven insights for personalised healthcare, including an AI symptom checker and genomic reports. Users can also track wellness through wearable devices and access primary care services like teleconsultations.

Furthermore, Sahatna facilitates insurance information access and medication refill deliveries for chronic conditions. The platform empowers users to manage their health proactively through predictive insights based on medical data.

Construction and Security Advancements

The Department of Municipalities and Transport (DMT) launched an AI-Enabled Construction Platform that combines AI with Building Information Modelling (BIM). This platform simplifies building permit processes by converting 2D CAD drawings into detailed 3D models for comprehensive reviews.

An AI chatbot provides quick access to building codes and regulations, enhancing efficiency in construction projects. Meanwhile, Abu Dhabi Police introduced the Future Patrol Project, featuring a hybrid vehicle equipped with advanced technology for security operations.

Collaborations and Strategic Agreements

On GITEX Global's second day, various cooperation projects were announced by Abu Dhabi entities. The police partnered with e& for communications infrastructure sharing and collaborated with Jhua and Huawei on smart device production.

The DOH signed MoUs with Accenture, Cognizant, Microsoft, e&, Philips, and the Ministry of Health and Prevention. Additionally, the Department of Economic Development explored a digital mailbox platform with 7X.

Technological Partnerships

DMT revealed collaborations with Core42 in AI and cloud computing, LOCAI for innovation in smart cities, Siemens in cognitive cities development, and Presight for AI technology research in transportation fields.

Abu Dhabi Customs signed agreements with FANR to enhance digital integration and FedEx to improve service efficiency. The Quality and Conformity Council announced cooperation with du as part of these strategic partnerships.

As GITEX Global 2024 progresses, Abu Dhabi remains committed to showcasing its leadership in AI-native governance and data-driven service delivery. These initiatives reinforce its position as a global leader in next-generation transformation.

With inputs from WAM